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Skills Verification
The Skills Verification questions are standardized system wide and cannot be updated. The Director of Nursing who conducts the Skills Verification is coded to automatically receive the results. Should you wish to change the recipient of the results, ...
How to download pre-hire documents submitted by the candidate to Olivia
1. Login to Paradox Olivia 2. Search for the name of the candidate – the status of the candidate must be “Hired” 3. Click the Hire Details Tab, the click Onboarding 4. A new window will pop-up for you to view the submitted pre-hire documents by the ...
How to update who Gets Notified from a Form Submission
Log in to CRM Click Franchise Variables Click Open Variables edit button Scroll down to identify the form which you would like to update. Enter the email address of the new recipient in the corresponding field. To remove previous recipients, simply ...
Training Resources for Caregivers
It is important to note that we are not equipped in training our Caregivers the skills in doing their jobs. We are here to teach our Franchise owners how to manage a Home Care Business and so we rely with Third-party providers who are subject matter ...
How to add a New User to the Olivia Location
1. Login to Paradox Olivia 2. On the upper left side, click the “All Apps” icon, then click settings 3. From the Permissions tab, click Roles and Permissions 4. On the upper right side, click Add New Employee button 5. Enter the information such as ...