How to create an email address for a department

How to create an email address for a department

How to create an email address for a department

Often it is beneficial to have an email address for a specific department that can be monitored by several individuals. This could pertain to sales, scheduling, or even the HR department. In order to create a shared department email address, you can create a Google Group. Use the instructions below to create the group and add members. In order to maintain a standard nomenclature among our locations, please use the following format to name the group:

“location name”-department
Example:
mainline-sales
dfwwest-scheduling
northjersey-hr

The email address will be the group name @2ndfamily.com. So, using the examples above, the email addresses would be:

Below you will find instructions on how to create the group.

Visit the website URL here - https://groups.google.com/
1. Click the + Create Group


2. Enter the Group Information (Group Name, Group email, choose the correct domain and
description) then click Next


          3. Add members and owners then wait for a few minutes before sending a test email.

      Below are encourage settings for you to follow:

·        

  1. In the settings, you must allow anyone to be able to post to the group, otherwise any inbound emails from outside the organization won't be allowed.




·          b.  Turn on the features below (Should be set to Entire Organization)




·        
c. The email footer should be OFF (Un-checked)




      4.   Send a TEST email from a different email address to the newly created group email address to confirm if it is already working/active. 













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