Our new online merchandise store is now open and the total number of products in the new store is huge! There are a ton of apparel items, display materials, swag, etc. And the best part is - it's all in stock. Our previous vendor never seemed to have anything in stock, but our new store is both huge and fully stocked. 

You can access it through the franchise support portal under the Store page on the franchise training dashboard, or you can go directly to https://2ndfamilyshop.com. If you have any questions or issues, our dedicated brand manager's name is Brooke Cline (her contact info is below). Please feel free to contact Brooke directly if you need help.

One of the best features of the new store is that it now also contains scrubs. Therefore, we've been able to incorporate our Caregiver of the Month program directly into the shop. This portion of the site is not quite finished, so we'll be sending more information out in the next week or two. Basically, you'll send the names of your CGOM recipients to Brooke each month, and she will in turn provide you with a coupon code for each employee. The employee can then go to the CGOM page on 2ndfamilyshop.com, select the scrubs he/she wants, and then checkout using the coupon code. At the end of each month, you'll be invoice directly for the amount of coupon's redeemed. The new system is much easier for our caregivers and will provide them with more scrub choices.

Feel free to begin using the shop now, and we will follow up with you as soon as the CGOM feature is fully finished.

Brooke Cline

330.622.4857