Announcements
AxisCare Updates to Assessment Form
We will be installing some updates to the 2nd Family Assessment form in Axiscare over the coming days. The changes are as follows: 1) We will be installing another tab on the assessment form which asks the RN to list the total time spent crafting the
Referral Partner Forms
During the last quarterly meeting, we previewed a new feature in Zoho CRM called the Referral Partner Form. This form and its features would be embedded into our app and Zoho CRM, allowing for a standardized process for giving referrals for needs we don't
2024 2nd Family National Caregiver of the Year
A press release was distributed this morning to announce our caregiver of the year recipients. Below you will find a link to the press release, a link to our website where the winners are listed, as well as an image that can be used in any social media
Client Admission Updates
We have updated the email notification templates associated with the new client admission package. Previously, each of the emails contained similar verbiage, all of which indicated that the agreement was completed. However, that wasn't necessarily true,
Call Center Update / Email Drip Update
Good evening, 2nd Family team. We have two quick updates to provide you on our working list of additions and improvements to the system. Call Center Update: As of 11/1/2023, the toll-free number will now be answered by a professional call center. The